How to resolve "Invalid SAPGUI Logon Data" issue

Background Information / Cause:

When you record a transaction using Process Runner, after entering transaction code and providing logon credentials, "Invalid SAPGUI Logon Data" error message displayed at the bottom of SAP screen. This behavior has been noticed with SAP GUI 7.20 with Patch level 12 (or lower), with SAP GUI 7.30 with Patch Level 0 when used with SAP backend system where Kernel version is 721 (or higher).

We suggest you check the SAP Kernel version and SAP GUI patch installed on your system and then follow the instructions provided below to resolve the issue.

Click here, to check SAP Kernel version and SAP GUI Patch installed.

Suggested Solution:

1.Upgrade your SAP GUI 7.10 to 7.20 with patch level 13 or higher, or to SAP GUI 7.30 with patch level 2 or higher.  If you already have SAP GUI 7.20 then upgrade your SAP GUI to 7.20 with patch level 13 or higher,  or similarly to SAP GUI 7.30 with patch level 2 or higher.

2.If you have already upgraded the SAP GUI and still facing issue, please contact support@innowera.com  and send us your SAP GUI information by clicking on 'About SAP Logon' in the SAP Logon Pad.

Next:

How to resolve SAPLOGON_ID not found in saplogon.ini error message